If a tenant claims their gerbil is a service animal, what should a representative explain?

The assertion that gerbils are not recognized as service animals is aligned with the legal definition of service animals under the Americans with Disabilities Act (ADA). According to the ADA, only dogs are recognized as service animals, and they must be trained to perform specific tasks that assist individuals with disabilities. While some states or organizations may allow for emotional support animals or therapy animals, these classifications do not grant the same rights and access as federally recognized service animals.

Thus, if a tenant claims their gerbil is a service animal, it is essential to clarify that gerbils do not meet the federal criteria for service animals. This understanding helps maintain compliance with fair housing laws while informing tenants about what constitutes a legitimate service animal.

It’s worth noting that emotional support animals, which can include various species, do not have the same access rights as service animals under the ADA, but different housing laws may provide some protections for such animals, provided they meet specific criteria.